TRAINING & DEVELOPMENT SERVICES
EL-MAQAM delivers learning through a network of 15+ senior facilitators, executive coaches and subject matter experts spanning the practice areas set out below, each selected for depth of practice rather than breadth of offering. Between them the network holds ATD Master Trainer accreditation, ICF-accredited executive coaching credentials, Cambridge and AUC certified trainer qualifications, PMP, PMI-RMP and PMI-PMOCP certification, and assessor accreditation with Talogy, SHL, Saville and Hogan. Several members hold academic appointments in business administration and business psychology, and the network includes practitioners who have led HR, operations and commercial functions at executive level before moving into facilitation.
Their delivery track record spans multinational and regional organizations inside and outside Egypt, across sectors including fast-moving consumer goods, telecommunications, banking and finance, hospitality, luxury retail and technology, alongside public and development sector mandates with leading international institutions and government-backed programs. Individual track records within the network include more than 20,000 managers and employees trained across the MENA region, delivery in more than 20 countries, and 18,000 documented training hours. Facilitation is available in Arabic and English.
Facilitator profiles are shared once your training needs are scoped and confirmed, giving you full visibility of the specialist assigned to each program before delivery begins.
Note: beyond the corporate trainers represented above, EL-MAQAM also has access to additional certified executive coaches on request, for one-to-one and small-group coaching engagements alongside group training and facilitation.
The topics below represent the current delivery capability of the network, grouped by practice area. They are starting points, not fixed products. Every program is scoped and designed around your organisation’s appetite, sector context, learning objectives, target audience and delivery preference, matched against the assigned facilitator’s own area of specialisation, whether that is a half-day executive briefing, a multi-day workshop, a modular program running across a quarter, a blended or virtual format, or a facilitated leadership retreat.
Every engagement begins with a short scoping conversation, followed by a written program outline covering objectives, content flow, duration, participant profile, delivery method and evaluation approach. Content, case material and language are tailored to your organisation’s own context before delivery.
Whatever the starting point, from a single half-day session to a multi-year leadership journey, every program below can be tailored to your organisation’s context, language and objectives before delivery.
Also available on request: training needs analysis, annual learning plan design, learning journey mapping by job family, competency-linked curriculum design, post-program evaluation and impact measurement, and accredited certification preparation cohorts.
- Leadership Development
- Leadership Mastery
- Human-Centred Leadership
- Situational Leadership
- The 5Cs of Leadership
- Leadership Through Four Lenses
- Neuroscience of Leadership
- Leadership Through Emotional Intelligence
- Leadership Communication
- Executive Presence
- Modern Management Concepts
- People Management
- Supervisory Skills
- First-Time Manager Development
- New and Emerging Manager Development
- Manager Effectiveness
- Leading High-Performance Teams
- Team Effectiveness and Team Management
- Delegation Skills and the Psychology of Feedback
- Accountability and Ownership
- Decision-Making and Accountability
- Team Motivation and the Psychology of Motivation
- Feedback and Development Discussions
- Managing Gen Z in the Workplace
- Goal Setting and Execution
- Management by Objectives
- Leading Across Cultures
- Self-Leadership
- Leadership Competency Development
- Leadership Behaviour and Interpersonal Effectiveness
- Belbin Team Roles
- Cultivating Teamwork and Collaboration
- Professional Selling Skills
- Selling Techniques
- Strategic Selling
- Sales Management
- Corporate Sales Management and Commercial Excellence
- Sales Management by Objectives
- Sales Pipeline Management
- Sales Forecasting Fundamentals
- Key Account Management
- Telesales and Remote Selling
- Business Development
- Marketing Strategy
- Strategic Marketing and Business Growth
- Digital Marketing Essentials
- Digital Presence and Personal Branding
- Customer Service Excellence
- Customer Experience Transformation
- Customer-Centric Communication Excellence
- Customer Relationship Management
- Change Management
- Change Leadership
- Organizational Transformation
- Organizational Development and Design
- Organizational Effectiveness
- Organizational Behaviour
- Organizational Psychology
- Crisis Management and Business Continuity
- Strategic Business Planning and Execution
- Strategic Planning
- Strategy Cascading
- Business Process Management
- Operational Excellence and Execution
- Internal Communication and Departmental Alignment
- Agile Organization and Agile Leadership
- Events Management and Cross-Department Alignment
- People and Culture Strategy
- HR Transformation
- HR Strategy and Implementation
- From Admin to Strategic HR
- Human Resources Management
- Talent Management
- Talent Development and Succession
- Succession Planning
- Coaching for Talents
- Workforce Planning
- Competency Framework Design
- Competency Modelling
- Job Analysis and Job Evaluation
- Job Description Design Workshops
- Performance Management
- Designing Performance Management Systems
- KPI Setting and Cascading
- Performance Recognition and Reward
- Employee Engagement
- Culture Transformation
- The Engaging Workplace Model
- HR Policies and Procedures
- Designing Employee Handbooks
- Creating and Streamlining Policies and Procedures
- HR Analytics and Digital Transformation
- HRMS Implementation and Adoption
- Corporate Governance
- Diversity, Equity and Inclusion
- Gender Equality in the Workplace
- Executive Coaching (ICF-accredited)
- Coaching Skills
- Coaching for Performance
- Manager as Coach
- Building a Coaching Culture
- Coaching and Mentoring Skills
- Emotional Intelligence
- Neuro-Linguistic Programming (NLP)
- Personal Development and Motivational Speaking
- Habit Building for Performance
- GTD-Based Productivity
- The One Thing Productivity Workshop
- Prioritization and Time Management
- Critical and Creative Thinking
- Problem Solving and Decision Making
- The Psychology of Decision Making
- Mind Mapping
- Behavioural Change
- Effective Communication Skills
- Communication Skills in the Workplace
- Team Communication
- Personality-Based Communication
- The Psychology of Communication and Attachment Styles
- Communication and Difficult Conversations
- How to Deal with Difficult People
- Conflict Management and Resolution
- Negotiation Skills
- The Art of Motivation and Persuasion
- Presentation Skills
- Public Speaking
- Email Etiquette and Business Writing
- Business Etiquette
- Cross-Cultural Communication
- Cross-Cultural Psychology
- Stakeholder Management and Alignment
- Workplace Wellbeing
- Building and Maintaining Work Culture and Wellness
- Stress Management and Coping Mechanisms
- Time and Stress Management
- Burnout Prevention
- Leading Without Burnout
- Leadership Practices That Burn Out Employees
- Resilience at Work
- Sustainable High Performance
- Energy Management
- Energy Management versus Time Management
- Mental Wellness and Mindfulness
- Leadership and Wellbeing Retreats
- PMP Certification Preparation
- PMI-RMP Certification Preparation
- Project Management Office Certified Professional (PMO-CP)
- Agile Certified Practitioner (ACP)
- Scrum Master Certified
- Agile Project Management
- Project Management for Non-Project Managers
- Project Management Master Class
- Project Planning
- Risk Management
- Requirements Management
- Stakeholder and Requirements Management
- Total Quality Management (TQM)
- SOP and Workflow Design
- Project Management Coaching, Traditional and Agile
- Train the Trainer (Master TTT)
- Training Needs Analysis
- Instructional Design and Course Development
- Learning Experience Design (LXD)
- Interactive E-Learning and Course Design
- Learning Evaluation
- Workshop Facilitation
- Banking and Branch Operations Management
- Credit and Loan Operations
- Loan Portfolio Management
- Treasury and Credit Operations
- Reconciliation and Collections
- Operational Risk and Internal Controls
- Fintech and Digital Payments
- Payment Cards and Card Management Systems
- User Acceptance Testing for Banking and Fintech Applications
- Financial Intelligence and Wealth Building
- Islamic Finance Principles
- Career Planning
- CV Writing
- Interview Skills and Interview Readiness
- Personal Branding
- LinkedIn and Professional Branding
- Transition from University to the Workplace
- Employability and Professional Skills Development